If you want to sell your product, it shouldn't be a fight to use, you know? Can someone steer me out of the woods here? Unless someone has a bright idea, I'm going to try and open a support ticket, but this shouldn't be necessary. I've tried this with both existing folders created by my client, and with a new folder created by me during the remote session. I've checked in the admin console and it doesn't look like sharing or file requests are prohibited (both of those toggles are off). If I try to create a link, I get an error message that I don't have permission to create links - all while logged in as the only user in existence for this account, who is global admin. I'll have to contact support about that.įor the sharing, If I just share it, it looks like it works, but the sharing is never applied. So it might be the account is flagged somehow. If I copy a link and email it manually, I get the email, but the link says the "request was closed".Įdit: The error I get when trying to use the file request link is: For the file request, it looks like it works, but I never receive the email with the request. I have been dinking around with it for an hour now and I cannot get either folder sharing or file request to work.
On his own, he purchased Dropbox for Business, and then called when he couldn't make it work. I have a 2-employee client that needs to send and receive large files.
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